FAQs
Frequently Asked Questions
If your question
Booking & Schedule
How do I book a group class?
Choose your class from our online schedule, click "Book" and follow the steps. You will receive a confirmation email with all the details.
Can I sign up at the last minute?
Yes, as long as there are spots available! Check real-time availability on our website or via our mobile app.
Do you accept gift cards for group classes?
Absolutely! Our gift cards are valid for all classes, whether online or in-person.
What is your cancellation policy?
You can cancel free of charge up to 12 hours before the class. After this time, the session fee will be charged.
Are there student discounts available?
Yes, please present your student ID at the checkout to receive discounts.
Class Structure
Do I need to bring my own mat?
No! Mats, resistance bands, and blocks are provided. However, you are welcome to bring your own if you prefer; please note that this would replace the required towel.
Do I need to bring a towel?
Yes, using a towel is required for everyone's hygiene and comfort. If you forget yours, you can rent or purchase one on-site.
Should I arrive early for my first class?
We recommend arriving 8 minutes before the start of class to get settled in comfortably. Late arrivals will not be permitted.
What should I wear to a Pilates or yoga class?
Wear comfortable clothing that allows you to move freely. We practice barefoot or in socks. (Non-slip socks are not mandatory)
Can I drink during class?
Yes, a water fountain is available. Bring your own bottle, or purchase one at the front desk.
Facilities & Services
Are there showers on-site?
Yes, and toiletries and hair dryers are also at your disposal.
Can I leave my belongings in a secure place at the studio during class?
Yes, we have lockers with keypad codes.
Should I arrive early for my first class?
We recommend arriving 8 minutes before the start of class to get settled in comfortably. Late arrivals will not be permitted.
What should I wear to a Pilates or yoga class?
Wear comfortable clothing that allows you to move freely. We practice barefoot or in socks. (Non-slip socks are not mandatory)
Can I drink during class?
Yes, a water fountain is available. Bring your own bottle, or purchase one at the front desk.
Facilities & Services
Are there changing rooms and showers on-site?
Yes, private changing rooms with showers, toiletries, and hair dryers are at your disposal.
Can I leave my belongings in a secure place at the studio during class?
We have lockers with keypad codes.